Thank you for your interest in the products and services of The Water Window Inc.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from The Water Window Inc.

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

What will we do to correct problems?

During the Warranty Period, The Water Window Inc. will repair or replace, at no charge, products or parts of a product that proves defective under normal use and maintenance because of improper material or workmanship, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from The Water Window Inc. is 1 year from the date of purchase.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 90 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

  • conditions, malfunctions or damage not resulting from defects in material or workmanship.

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.